Frequently Asked Questions:
Q. I noticed for your neutralizer filters they come in three different sizes, how do I know which one to order?
A. Most homes and business need one of three sizes: 1.0 cubic foot (which comes with 100 lbs of calcite media) 1.5 cubic foot (comes with 150 lbs of media) or 2.5 (comes with 250 lbs of media). Most people will use 50 to 100 lbs of calcite media a year. If you have 1 bathroom with little water use, then the 1.0 cubic foot system works fine. For most of our customers, the 1.5 cubic foot systems work best, because they can easily go one year before having to add more calcite media. The neutralizer filters are filled 2/3rds full when they are new or fully charged, after one year it will be down to around 1/2 full, at which time you can add more calcite. If you have a larger home and you get one that is too small, you may have to add calcite more frequently so we generally recommend the 1.5 cubic foot to 2.5 foot models. If your pH is on the low side, less than 6.2 for instance, you may also want a larger one, because the ability of the neutralizer to neutralize the acidity in the water also has to do with the contact time the water has with the media. The larger the filter media bed, the better the neutralizer is able to neutralize the acidity at higher flow rates.
Q. OK, I can see which size I want to get, but I see you offer three different types of backwash control valves, the 2510 Heavy-Duty and the 7000 Electronic High Flow. What is the difference and why would I want one over the other?
A. The 7000 Electronic models have push button timer settings, and if your power goes out, it will keep the time of day you set originally. All of these units have timers so that they will backwash during the middle of the night or at some other time you want it to, when you are not using the water.
Note that if the power does go out with the 2510 models, you don't have to do anything or reset anything if you don't want to, it is just that the control won't backwash at the time you originally set. There is no rush to reset it if you don't want to. One final point about the 7000 is that it has higher flow rate capability than the 2510 and is recommended if you have high flow demands (3 bathrooms or more, or some other higher flow needs). If you have a large house with six people in it, we recommend the 7000, otherwise we recommend the 2510. The 2510 is rugged and simple and time-tested, whereas the 7000 is a good quality electronic control. The 2510 comes with a stainless steel bypass valve; the 7000 is all plastic and only comes with 1" plastic bypass.
Q. Do you sell the Fleck 5600 control for neutralizers?
A. The 5600 is lacking some features that the 2510 and 7000 have, mainly the fact that the length of the backwash and rinse cycles cannot be adjusted, they come fixed. The 2510 is a better choice for most people, as it allows you to change the length of the backwash and rinse if you want to. The 2510 offers higher flow rates with less pressure drop than the 5600. The 2510 has a simple analog timer. It has been in use for decades and works great. We have some working great that we installed in the early 1980's.
Q Do you offer any other sizes?
A. Yes. We have sizes up to 1200 lbs or 12 cubic foot, so contact use if you need a quote for a commerical or other special need.
Q. Do you sell Clack or Autotrol control valves for neutralizers?
A. We prefer Fleck but yes we do offer Clack and Autotrol, email us for the latest competitive prices.
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Additional information: Above items are 115v models. Also available in 24v, and 220v/50hz. Flow rates shown above are peak flow rates, based on a pressure drop of 25 psi at the peak flow rate. Actual flow rates will vary based on water temperature and pressure. Flow rate recommendations and installation data is provided as a help in sizing; actual applications and installation could vary, no warranty or guarantees are expressed or implied regarding this information. Always follow all local plumbing and electrical codes when installing, including installing an air-gap on the drain line connection. For more information see the installation manual. Note: Not NSF or California Certified - No Contaminant removal rates are expressed or implied! For aesthetic improvement of your water only. |
2510 Heavy-Duty
