J-PRO-6 Dual Voltage Metering Pump 110-230V
Weight: 10.00 lbs.
1 Year Warranty from date of delivery.
If your pump fails under warranty, please call or email our office to obtain a Returns Good Authorization Number before sending us back the pump for repair or replacement under the warranty. No returns can be accepted without an RGA number.
The Warranty covers repair and/or replacement of the metering pump but not shipping costs.
While defects are rare, we do our best to respond to warranty returns fast as we can. Please allow 3 to 5 business days after pump has been returned for your pump to be repaired or a new one supplied under the warranty agreement.
If the water supply and its continuous chlorination are critical, a back-up chlorinator pump should be on hand. Shipping charges are not covered under warranty.. Any expedited shipping (overnight, 2-day, etc.) is the customerís responsibility.
Conditions Not Covered by the Warranty:
Power surges or outages that cause pump failure are not covered under warranty.
Surge protection is strongly recommended. If a pump is returned for warranty replacement and the cause of failure is determined to be from a voltage spike, the pump does not qualify for replacement. This is the leading cause of failure. Pump failure during, or because of, power failure is not covered under warranty.
This pump is intended for indoor use only. The pump must never be exposed to freezing temperatures, direct sunlight, or rain. If the cause of failure is determined to be from exposure to any of these environments, the pump does not qualify for replacement and will not be covered under warranty.