- City Water Systems
- Carbon Backwash Filters
- Carbon UpFlow Filters
- Carbon Whole House Cartridge Filters
- Fluoride Whole House Filters
- Scale-Stopper Salt-Free Water Conditioners
- Softener 5900e Series
- Softener Fleck 7000 Series
- High Efficiency 8900 Softeners
- Softener Fleck 9100 Series
- Well Water Systems
- Drinking Water Systems
- Filter Media, Chemicals, Valves & Parts
- Filter Tanks & Housings
- Filter Cartridges
- Travel & Emergency Purifiers
- Water Testing
- Water Quality Programs
- SPECIALS! SAVE BIG $$ On New and Refurbished Softeners & Filter Systems
Water Softeners - Enjoy Softer Hair, Skin, Cleaner Laundry and Fixtures.
Protect your skin and hair from the damaging effects of hard water
Get cleaner, fresh smelling laundry and spot-free fixtures and surfaces
High-Flow (won't restrict flow or cut back on water pressure like some softeners will)
On-Demand Regeneration (save salt and water by only regenerating based on actual water usage)
Q. Which softener is best for me? What is the difference between the 5900e, 7000, 8900, and 9100 softeners?
A. For most homeowners with average size homes from 1 to 3 bathrooms, we recommend the 32K grain capacity or the 48K grain capacity 5900e softeners. The 5900e softener control is made in the U.S, and comes with a 7 year warranty. It is simple to set and program and works great. If you need higher flow for a large home, or if you have a high-flow spa-type large fast-filling bath tub, we recommend the 7000 softeners. If you are on city water (not well water) and are looking at salt-efficiency, and want the most salt-efficient, least-salt-using softener available, we recommend paying the higher price for the 8900 system. Note we recommend the 8900 system be used on city water, or well water that is low in iron, or has an iron filter in place. If you need continuous demand for a commercial application such as a restaurant, we recommend the twin-tank 9100 softeners.
Q. How do water softeners work?
A. Water softeners use a special type of inert resin that selectively removes dissolved positively charged particles, known as ions (in this case calcium and magnesium ions) from water in a process known as ion-exchange. For every ion of calcium that the resin removes, it adds an ion of sodium, or potassium if you use potassium salt. Since sodium or potassium does not form scale or deposits the way calcium hardness does, the water is then considered "soft".
Q.Is salt added to the water to make it soft?
A.No. Salt in of itself does not make the water soft. Removing calcium and magnesium and other "hardness minerals" from water is what makes the water soft.
Q. Is all water hard? What constitutes 'hard' water?
A. No. Waters above 6 to 8 grains of calcium carbonate per gallon are considered "hard". If you are on a private well or spring, you should test your water. Not all city waters are hard. If you see white spots and scale on fixtures and appliances though, chances are the water is "hard".
Q.Doesn't my body need the calcium that it is in my water?
A. No. A balanced diet of calcium-rich foods such as vegetables, meat, soy or dairy products are better sources of calcium.
Q. Isn't all that salt that a water softeners add to the water a major health problem?
A.No. The sodium level in softened water depends on the hardness of the water and the amount of water one would consume. For instance, very hard water containing 20 grains/gallon (also expressed as 340 mg/liter) would add 340 mg of sodium for every liter (about a half a gallon) of water drank. One would have to drink over four gallons of water to exceed recommended daily sodium levels, and in many cases much more than that.
Q. I noticed your water softeners have a separate brine salt tank. The softener I used to have (or the softener I saw at Home Depot or Sears etc) did not have a separate brine tank. Why is your brine tank separate from the softener tank?
A. The cheaper economy-style residential softeners that are commonly found at hardware and appliance stores have the softener tank stuck down inside the brine tank. This saves on space but it makes it very difficult to ever clean the brine tank, which should be done every 3 - 4 years. More importantly the brine tanks we use are professional quality and hold a lot more salt than the cheaper cabinet style softeners, so you don't have to add salt nearly as often. These softener typically hold twice as much salt as the all-in-one style softeners. Still if you have an application that is very short on space, you can order a better quality cabinet from us, just contact our office for a quote. The main disadvantage to having the all-in-one softeners is that the salt fumes can corrode the control circuits and electrical components on the cheaper softeners. With a separate brine tank there is no problem with salt vapors, they stay in the brine tank.
Q.Is softened water OK to drink?
A. Yes and No. Many softened waters are fine for drinking, but it depends on the total dissolved solids and any additives such as chlorine, or contaminants such as nitrate or metals. Soft water removes calcium & hardness minerals only. In most of the areas we serve, the total dissolved solids are high enough that many of our clients use reverse-osmosis systems to purify the water at one tap for drinking and purified ice etc. They continue drinking the water occasionally from other areas of the house.
Q.Doesn't soft water corrode piping?
A. No, this has proven to be false. The confusion arises because many naturally soft waters are also low in pH (acidic) and are naturally corrosive. Softened water actually has a slightly higher pH than un-softened water. Calcium buildup can cause corrosion sites to develop in piping systems and soft water may actually help to prevent corrosion in some cases.
Q. Why is soft water slippery or slimy feeling in the shower?
A. After the calcium is removed the water will feel more slippery, but this does not make your skin dry. Most people will report that after showering in soft water their skin and hair feels softer and less dry.
Q. I really do not like the slippery feeling, yet my water is hard, what can I do?
A. The softeners we have can be adjusted so that a little hard water is blended back into the soft water. This makes the water softer but not zero soft so it eliminates the problem of the slippery feeling. Our systems come with by-pass mixing valve that allows one to blend in some hard water.
Q. Will I save on soap or laundry products by using soft water?
A. Yes! You can expect to dramatically reduce soap and detergent use, on some waters up to 80%. Commercial laundries and hotels know the benefits of soft water and widely use water softeners.
Q. What about alternatives to softened water such as magnets, catalytic water conditioners and catalytic filter media? Do they soften the water without salt?
A. None of these devices remove the water hardness. Instead of removing the calcium hardness, these devices change the nature of the calcium scale so it won't stick to the pipes. If you have hard water over 12 grains per gallon, a softener would probably be the best way to go, especially if you want to have spot-free fixtures or soft hair or skin. However, a lot of folks like the salt-free Scale Stopper conditioners, usually because all they want is their fixtures and appliances protected from scale build-up.. The Scale Stopper conditioners, prevent calcium scale from building up inside pipes and fixtures, however they do not remove the hardness, so if the water dries on a surface, you will still see the white mineral deposit. So if you want scale protection and spot-free clean surfaces, it is best to use a good water softener. If you wish to avoid the use of salt and only care about preventing scale build-up in the pipes and fixtures and appliances, a Scale Stopper can be a good alternative to water softening, especially if your hardness is 12 grains or less.