For Customers That Have Purchased From Us Before Only:
Contact us by sending an email to [email protected]. Please include either your order number or your name and address with the postal code so we can locate your order and account.
This will open a ticket in our system. Submitting a ticket is a great way to get fast priority support for our customers who have purchased from us and need assistance. You are welcome to call us as well, but sending an email to us first (which automatically opens a support ticket) is highly recommended.
New to our site or did not purchase from us before?
Need help in selecting a system, or have questions regarding sizing or ordering, or have questions about a system you did not purchase from us? The fastest way to get support is to Click Here for Fast Help., or email us at [email protected]
Shipping to Alaska, Hawaii or International? Email our office for a shipping quote. Click here.
CALL US TOLL-FREE: 1-888-600-5426
FAX US: 831-515-5119
Hours 8 am to 4:00 pm Pacific Time Monday through Friday
Our physical address is:
Clean Water Systems & Stores Inc
2806-A Soquel Ave
Santa Cruz, California, 95062